How we work
Made to measure, installed by our own teams, repaired on any make
Roller Door South Africa is a manufacturer that installs, not a reseller. Every curtain, guide, box and bottom rail is produced at our own works under an ISO 9001:2015 approved quality system and fitted by our own crews rather than subcontracted. Each door is built to the opening our technician has measured, which is what allows a door to seal correctly for its full service life instead of never quite closing properly from the day it was hung. Narrow, tall, low-lintelled and out-of-square openings are ordinary work for us, and where the original hardware has been discontinued we fabricate guides and bottom rails to profile rather than replace a door that is otherwise sound.
We aim to complete a job on the first visit. Our vehicles carry springs, cables, slats, bottom rails, guides and the operators most commonly found in service, so a repair is generally diagnosed and finished on the same trip. Our services cover the manufacture and installation of roller shutter doors, security, perforated and fire-rated shutters, industrial and warehouse doors and all types of garage door; motorisation and automation with the operator sized to the finished door weight; scheduled servicing and maintenance contracts; spares and replacement parts; safety and compliance inspections; and a 24-hour emergency repair service on any make of door, including doors we did not install.
All work is quoted in writing following a free site survey. The quotation itemises the door, the operator, the installation and any preparation required so that each cost is clear, and the total is fixed once the work is approved. Where a repair is a realistic alternative to replacement we quote both and give our recommendation. Workmanship carries a twelve-month warranty and the terms are supplied with the quotation. We have more than twenty years in the trade, and our Meyerton team works the area daily, so a survey is normally booked within a day or two.